Making LUKE+JACK accessible
At Luke +Jack, Scotland’s Premiere Sex Shop, we believe that everyone deserves a sex-positive sex life. With the term sex-positive, we mean with a
Please tell us how we can do this, as we need to learn from you!
Most sex toys and
To do this, we first have to acknowledge our limitations: we are a small business and we don’t own our premises. Our shop is housed in an 18th Century listed building where we are unable to install a lift.
We have step access, and multiple steps and across different various levels inside the shop, and have detailed this below.
With these obstacles limits mind, we have decided to still ask, “What is there that we can do to improve accessibility?” We see this as ways to
Our first pilot for
We launch Whispering Wednesdays on 2nd
Between the hours of
We will not play music and we will turn
We will only illuminate lights that are necessary for health and safety (and to see products)
We will turn off all coloured and flashing lights.
Signage will inform all customers that this is a quiet time and that all shoppers are discouraged from making unnecessary noise and should, where possible, speak in soft voices.
A pad and pen will be provided for those who need to write as part of their accessibility needs. We
We will continue to (quietly) greet all our
For ALL customers we hope this creates a quiet, welcoming shopping experience, but are mindful of this provision being aimed at supporting a pleasant and calmer shopping experience for people who are neuro-diverse, people who may have hearing difficulties or sight difficulties, those who may feel overwhelmed or overloaded by too many people or too much information.
Everyone is welcome at ALL Times.
We want to be clear that the Luke +Jack team believe all customers who are respectful of one another, and respectful of us, deserve a respectful and pleasant and
If you have any questions or queries about accessibility or Whispering Wednesdays, please email Luke and Jack at email@example.com
Accessible Transport: by car
There are 6 car parking spaces for blue badge holders at the Argyle Street-end of Virginia Street, just before the pedestrian area, these are on the same side of the road as the pavement for accessing Luke +Jack.
The nearest car park providing accessible parking is in Glassford Street, parallel to Queen Street. The Car Park lifts to the Luke + Jack front door is approximately 5 minutes using the pedestrian crossing at Wilson Street.
Accessible Transport: by train
The nearest accessible train stations are Central Station and Queen Street Station. They have lift provision or platform to street access. Don’t be tempted to use the Argyle Street Station: although
Accessible Transport: by bus
Glasgow is well-served by accessible buses. The nearest bus stops are in Glassford Street, but many other routes may stop in George Square, or close by in Ingram Street.
The nearest fully accessible toilet is at Brutti Compadres (a friendly, established bar in The Virginia Court Complex that Luke +Jack resides within). We do not have a customer toilet.
Need a seat? A glass of water?
If you need a seat, then we have plenty of
Need a glass of water?
Please just ask a member of staff, for help.
Step Access and doors
Luke +Jack is a small business and we don’t own our premises. Our shop is housed in a listed building where we are unable to install a lift. To find Luke + Jack, our entrance is a double door on the right hand side of the archway leading into Virginia Court.
Our doors are always fully open with a red glass chandelier as a clear feature. Next door, on the opposite side of the archway, is a really friendly wig shop called Parruche, but they keep their external door shut.
We have step access: multiple steps across different various levels inside the shop.
There are four steps up to the wide, double door, from the street into the foyer.
The ground shop floor is accessed through a foyer doorway on the right, approximately 90 cm wide. The door opens inwards on to a landing at the same level. To access the main shop floor there are three wide steps, with a strong grip handle situated on the
Access to the lower level of the shop, is through a second door in the foyer, with approximately 85 cm clearance and a 1 m 20 cm squared landing. This door opens outwards. There are 15 steps down to the lower ground and another 1 m 20 cm squared landing. The lower ground is then accessed through another 85 cm-wide door that also opens outwards. Once downstairs there is again plenty of space to move around the fixtures.
Wheelchair access is complicated, however not impossible, as established above. We have many customers who shop with us who face mobility issues, including staff members. Once a wheelchair is situated on a floor there is a comfortable amount of space to look around and shop.
Unfortunately, besides steps, there is not door-width clearance into the shop for larger electric wheelchairs.
If you and friends/partners/carers are able to come into the store without further assistance from our staff team, this could be at any time during business hours. However, if you require help to carry in lighter/folding wheelchairs or walking frames or equipment with notice we can help. Please contact us with at least 48 hours notice at firstname.lastname@example.org to negotiate how we can make your visit as comfortable as possible Please be aware
Out of hours shopping for people with access issues
If anxiety, panic attacks, neuro-diverse conditions or physical conditions are an obstacle to individuals being able to access Luke +Jack in a usual trading day, we will often be able to
Any questions please call 0141 5525699, and the staff team will endeavour to answer your question or take a name and number and call (or email and write) you back as soon as possible.